How to Support Someone Struggling With Hair Pulling or Skin Picking Disorder
- Alex Snead
- 2 days ago
- 4 min read
Watching someone you care about struggle with repetitive behaviors can be difficult. You may notice them pulling their hair, picking at their skin, hiding bald spots, or feeling embarrassed about visible marks. If someone you know is dealing with hair pulling and skin picking disorder, understanding what they are experiencing is one of the most helpful ways you can offer support.
Hair pulling disorder, known as trichotillomania, and skin picking disorder, known as excoriation disorder, are mental health conditions involving repetitive behaviors that can be difficult to control. These behaviors are not simply bad habits or something a person can stop by being told to "just stop."

Understand Hair Pulling and Skin Picking Disorder
The first step in supporting someone is learning about the condition.
People experiencing hair pulling and skin picking disorder may feel an urge or tension before engaging in the behavior. Pulling hair or picking skin may provide temporary relief, comfort, or satisfaction. However, feelings such as guilt, frustration, or embarrassment can follow.
Triggers can vary from person to person. Stress, boredom, anxiety, concentration, or certain physical sensations may increase the urge to pull or pick.
Understanding this cycle can help you respond with empathy rather than criticism.
Avoid Blaming or Shaming Them
One of the most important things you can do is avoid comments that make the person feel ashamed.
Statements such as:
"Why don't you just stop?"
"You need more self-control."
"You're making your skin worse."
"Everyone can see what you're doing."
may increase embarrassment and stress.
Instead, let them know that you understand they are dealing with something challenging. A supportive conversation can make it easier for them to talk openly about their experiences.
Ask How You Can Help
Everyone experiences hair pulling and skin picking disorder differently. What helps one person may not work for another.
Rather than assuming what they need, ask questions such as:
"What usually helps when you feel the urge?"
"Would you like me to distract you when you notice the behavior?"
"Do you want to talk about what's triggering it?"
"How can I support you without making you uncomfortable?"
Giving them control over the type of support they receive can make a significant difference.
Help Identify Triggers
If they are comfortable discussing their experiences, you can help them notice situations that may trigger hair pulling or skin picking.
Common triggers may include:
Stress or emotional discomfort
Boredom
Watching television or using a computer
Studying or working for long periods
Feeling tired
Anxiety
Certain textures or sensations involving hair or skin
Recognizing patterns can help the person develop strategies for managing urges.
Encourage Healthy Alternatives
For some people, keeping their hands busy is helpful when they have an urge. This can vary from person to person and can be anything from holding onto a stress ball, using a fidget toy, drawing, knitting, or any other activity that keeps your hands busy.
These techniques will not remove the root cause of the problem, but they may assist you in dealing with your urges in certain circumstances.
It is crucial to avoid making these substitutes yet another stressor.
Encourage Professional Support
In case when either hair pulling or skin picking leads to discomfort, physical harm, or hinders daily activities, recommend the person to contact a competent mental health specialist.
Treatment can consist of techniques that would assist in the development of awareness regarding the triggers and impulses, along with healthy behavior responses. Cognitive behavioral treatment and habit-reversal-oriented therapy techniques are typically used in the treatment of such disorders.
You can offer your assistance in searching for treatment options, making an appointment, or even accompanying the person, if necessary.
Be Patient With Progress
Recovery is not always a straight line.
Someone may successfully manage their urges for a period and then experience increased pulling or picking during a stressful situation. This does not necessarily mean they have failed.
If you are supporting someone with hair pulling and skin picking disorder, try to focus on progress rather than perfection. Encouragement and patience can be more helpful than constantly monitoring their behavior.
Respect Their Privacy
Having no hair, marks on the skin, or scars could make a person feel embarrassed. Never mention their change in appearance when they are surrounded by others or talk about their health without their permission.
If the person feels like sharing their story, be attentive to them and listen. Otherwise, it’s important to keep quiet.
In some cases, just being there for them means a lot.
Take Care of Yourself Too
Being there to help out someone who suffers from a mental illness may not always be easy. Keep in mind that you are a friend or a family member, not a psychiatrist.
Establish appropriate boundaries to take care of yourself as well. It is possible to be supportive without being responsible for managing someone else’s behavior.
Final Thoughts
Supporting someone struggling with hair pulling and skin picking disorder starts with understanding, patience, and compassion. Instead of focusing only on stopping the behavior, try to understand what the person is experiencing and what kind of support they find helpful.
Listen without judgment, encourage professional help when needed, respect their privacy, and remind them that they do not have to face the struggle alone. Addressing related concerns such as anxiety can also be an important part of supporting overall emotional well-being.
With appropriate support and professional guidance, people experiencing hair pulling or skin picking difficulties can learn strategies to manage urges and work toward meaningful improvement.



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